Hoohaa Studio is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights as a visitor or client. We’ve written this in plain language on purpose — no legal maze.
What We Collect
Information you give us directly:
- Your name, business name, phone number (WhatsApp), and email address when you fill in our contact form or project brief
- Messages you send us via WhatsApp, email, or our website form
- Any files, briefs, or documents you share with us during a project
How We Use IT
We use your information to:
- Respond to your enquiry or project brief
- Prepare and deliver your video project or marketing services
- Send you a quote, invoice, or project update
- Improve our website based on how visitors use it
- Run retargeting ads to people who have visited our website (via Meta Pixel and Google Ads — you can opt out at any time)
We do not use your information to send unsolicited marketing emails. We will only contact you if you have reached out to us first.
Who We Share Your Data With
We do not sell, rent, or trade your personal information to any third party.
We use the following trusted tools which may process your data:
- Google Analytics 4 — website traffic analysis (google.com/analytics)
- Google Tag Manager — tag management (google.com/tagmanager)
- Meta (Facebook) Pixel — ad performance tracking (facebook.com)
- WhatsApp Business — client communication (whatsapp.com)
Each of these platforms has its own privacy policy. We recommend reviewing them if you have concerns.
Your Rights
Under Malaysian law (PDPA 2010) and in line with global best practice, you have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct any inaccurate information
- Ask us to delete your data (where legally permitted)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, WhatsApp or email us directly. We will respond within 5 business days.
Contact If you have any questions about this Privacy Policy, please reach out:
Hoohaa Snap 📱 📧 Email: hoohaasnap@gmail.com
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